Benefits & Process
Starting therapy can feel like a big step — we're here to make it easier to understand what to expect and how it can help.
It's important that you feel informed, supported, and comfortable as you begin your therapy journey. While at times it may be difficult, our hope is that you will gain an overall benefit from our services that will positively impact many areas of your life.
On this page, you’ll find an overview of the benefits of therapy, what the process looks like from the moment you reach out, and answers to common questions — especially about virtual therapy.
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Whether you’re brand new to therapy or returning after some time away, we’re here to walk you through it, step by step.
Benefits of Therapy
Here are some of the potential elements you can gain from therapy:
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Self-awareness & personal insight
Improved mood
Reduced stress
Better coping skills
Happier, healthier relationships
Higher self-esteem
Emotional intelligence
More effective communication skills
Career/school success
Stronger connection to self and others
Improved physical health
Better self-care
Decreased problematic behaviour
Freedom from addiction
Goal achievement
A sense of purpose and meaning
Knowledge
Hope
Positivity
Higher quality of life
What to Expect
The decision to seek help is often not an easy one, so our goal is to make this process as easy and comfortable as possible for you. Knowing what to expect can sometimes be helpful. You're taking that first step, and here is what to anticipate going forward.
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A response to your request for an appointment within 2 business days
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Support in selecting a therapist aligned with your needs
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Options for an appointment for an initial session based on your schedule
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An assessment of your history, problems, and goals (usually completed within the first 1-2 sessions)
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Regular sessions at intervals that are comfortable for you in the setting of your choice (office, video, etc.)
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A judgment-free environment in which you can feel safe to express yourself
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A collaborative relationship with your therapist where you will work together to achieve your goals
Virtual Therapy FAQs
Even with the growing popularity of online services, many people are still uncertain about the idea of virtual therapy. If you're one of them, that's okay! Here are some of the most commonly asked questions about the virtual therapy process. If you have a question that isn't answered here, please get in touch with us. We'll talk you through the process so you can figure out if it's right for you!
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What are the options for virtual therapy?You have two options for virtual therapy – video or phone. We use a secure video software that has been designed for use in therapy, so it is confidential and user friendly.
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What are the benefits of virtual therapy?There are lots of benefits to virtual therapy! It can be done from anywhere, giving you the ultimate flexibility and avoiding any challenges around scheduling, travel time, or childcare. Not only is it convenient, but there can be a certain sense of safety in embarking into therapy from the comfort of your own space. If you want to learn more about the benefits of virtual therapy, reach out to us and we would be happy to chat with you!
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Is video therapy effective?Currently, virtual therapy is believed to be just as effective as traditional face-to-face therapy. Studies are showing benefits and consistent treatment outcomes. It is also an emerging field and more research is needed to fully establish the long-term effectiveness of virtual therapy.
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Is virtual therapy secure and confidential?Any time there is use of technology, we cannot guarantee that it is 100% confidential. That being said, we take every precaution to ensure confidentiality. Our video therapy platform is designed for therapy and meets all of the security requirements necessary to comply with Ontario’s privacy legislation (the Personal Health Information Protection Act). Forms, payments, and other communication also take place within this secure online environment.
We’d be happy to answer your questions and work with you to find the therapy approach that fits your life and what you’re looking for.